Frequently Asked Questions

How fast will my order arrive?

All orders arrive within 8-12 business days.

What if it doesn't fit me?

No problem at all, reach out to us in the Contact Us form, and we will help swap your size right away.

What is your return policy?

All orders are entitled to a 30 day money back guarantee, meaning from the time you order, you have 30 days to return, no questions asked.

How can I pay?

We accept Visa, Mastercard, American Express, Discover and Shop Pay.

Can I speak to a representative?

Of course! If you have any questions, email us at support@velanore.com or phone us at (442) 256-8706 and one of our customer service reps will be waiting to answer you

What are your policies?

For our Refund Policy, please click HERE
For our Shipping Policy, please click HERE
For our Terms of Service, please click HERE
For our Privacy Policy, please click HERE